Slots / Mobile
52bet collects and uses your information only for the purposes described in this policy — operating your account, processing transactions through bKash, Nagad or Rocket, and keeping your records secure. Access to our platform and what this policy covers depends on your local law and eligible regions.
When you open a 52bet account, we collect the information you provide during registration — your name, contact details and the payment method you connect, whether that is bKash, Nagad or Rocket. We also record activity tied to your account: wagers placed, deposits made, withdrawals requested and pages visited within the platform. This data is used to operate your account accurately, process your transactions, and respond when you contact support. We do not sell your personal information to third parties. We may share data with payment processors — including the mobile wallet providers you connect — strictly to complete the transaction you initiate. We retain account records for as long as your account is active and for any period required under applicable rules. You may ask us to review what we hold, correct details that are wrong, or request deletion where permitted. Any data shared with game content providers such as Habanero, Bigtime Gaming, Pragmatic Play or JDB is limited to session identifiers needed to load game content in your browser. Nothing in this policy overrides your rights under local law, and availability of our services depends on your local law and eligible regions.
This policy governs information collected directly through 52bet — your account, the transactions you complete and the pages you browse within our platform. It does not extend to third-party websites, external wallet apps or any service you reach by following a link away from 52bet. Understanding the boundary helps you know exactly which data handling commitments apply to you.
All data you enter when creating or updating your 52bet account — email, phone number, chosen payment method — falls within this policy. We use that information only to operate your account and communicate with you about it.
Deposits and withdrawals processed through bKash, Nagad or Rocket are recorded in your account history. Those records stay within 52bet's systems and are shared with the relevant wallet provider only to complete the payment you requested.
Pages you visit and game sessions you start inside 52bet are logged at the session level. This helps us keep the platform running correctly for your device and browser. No browsing data from outside 52bet is collected by us.
Wallet apps like bKash and Nagad, game studios and any external link operate under their own privacy terms. Once you leave our platform or open a third-party app, this policy no longer applies. Check those services' own policies directly.
You have real, actionable rights over the information 52bet holds about you. Reviewing your account details is straightforward — log in, go to your account settings page and check the personal information fields shown there. If anything is out of date or recorded incorrectly, you can update it directly from the same page or contact support to have it corrected. If you want to know specifically what data we hold beyond what is visible in your account, you can submit a written request through our support route and we will respond with what we are able to share under applicable rules. Where local law and eligible regions permit, you may also request that certain data be deleted. We cannot delete records we are required to keep by applicable rules, but we will tell you which records those are and why when you ask. Every request is handled through the same support channel, so you have one clear path for any data question.
Log in to your 52bet account and open the account settings page. Personal details, linked payment methods and transaction history are all visible there without needing to contact anyone.
If a name, phone number or linked bKash, Nagad or Rocket detail is wrong, update it in account settings or send a correction request through support. We will confirm the change once processed.
Submit a written request via our support route if you want a summary of the data 52bet holds on your account beyond what your dashboard already shows. We respond within the window required by applicable rules.
Where your local law and eligible region permit, you can ask us to remove personal data. We will confirm what can be deleted and explain any records we are required to retain before proceeding.
If you have a question about how 52bet handles your data, the most direct path is to use the support routes published on the site. Describe your query clearly — account name, the specific data question and what action you are requesting — so we can respond accurately without needing to follow up for basic details.
Open the live chat widget on the 52bet site while signed into your account. Use this for questions about what data your account holds or to start a correction request.
Send your data query to the support email address listed on the 52bet contact page. Include your registered email and a clear description of the data request you are making.
The help section inside your signed-in account lists published support routes and links to policy documents. Start there if you are unsure which channel handles your specific data question.
Data handling at 52bet is shaped around what your account actually needs — nothing more. We store only what is necessary to run your account, process payments through your connected wallet and keep a record of transactions for the period required by applicable rules. Cookies on the platform are used for session management and to keep you signed in on your device; you can control cookie behaviour through your browser settings. We do not share your account data for marketing purposes with outside parties.
Your account credentials are stored with standard encryption. We do not store your bKash, Nagad or Rocket wallet PINs — those stay within the wallet app on your device. We can see only that a transaction completed, not your wallet credentials.
Cookies on 52bet keep your session active while you browse between the sportsbook and casino sections. They are not used to track activity outside our platform. You can clear or block cookies via your mobile or desktop browser settings at any time.
We keep your account and transaction records for as long as your account is open and for any period required under applicable rules. When an account is closed, we remove data that we are not required to keep and inform you of what is retained.
When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continuing to use your 52bet account after a posted update means you have seen the revised terms; check this page if you want to review the current version.
Below are the questions we see most often about how 52bet collects, stores and handles your personal information. If your question is not here, reach out through the support routes described in this policy.
We collect the details you enter during registration — your name, email address, phone number and the payment method you connect. If you link bKash, Nagad or Rocket, we record the wallet number you provide. We do not collect wallet PINs or passwords at any stage.
Game studios receive only the session identifiers needed to load a game in your browser. They do not receive your name, contact details, wallet number or transaction history. The data shared is limited strictly to what the game session requires to function.
Log in to your account and open the transaction history section. Deposits and withdrawals processed through bKash, Nagad or Rocket are listed there with dates and amounts. If you need a more detailed record, contact support through the live chat or email route.
Yes, where your local law and eligible region permit. Submit a deletion request through support with your registered email and a clear description of what you want removed. We will confirm which data can be deleted and which records we are required to keep under applicable rules.
Yes. Cookies on 52bet are used for session management — keeping you signed in as you move between the sportsbook and casino sections. You control them through your browser or mobile browser settings. Clearing cookies will sign you out of your current session.
Reach out through live chat or the support email listed on the 52bet contact page. Describe the specific concern — what data is involved and what you believe happened. We will look into it and respond through the same channel you used to contact us.